3 Year Guarantee

Free UK Delivery

Old Bed Collection

VAT Free Eligibility

CALL US FREE
0800 988 2898

Up to 50% Off 

Tried & Trusted 

Adjustable Bed Factory Help Centre

Our Most Frequently Asked Questions

How do I make an enquiry?

Why don’t you display prices on your website?
As many of our products are made specifically to fit the individual customer, it is difficult for us to display prices, as we would not want to mislead anyone. We also offer a wide range of optional extras so no two of our products are exactly the same. This is why we offer a free no obligation home demonstration so you can experience the product first hand, discuss the benefits and choose your options to make the product your very own. For more information about pricing then contact us today for a free no obligation home demonstration where one of our trained advisors can give you a price for your Adjustable Bed Factory product.
Why buy from The Adjustable Bed Factory?
We are the Adjustable Bed Factory, the home of British made, high quality adjustable beds at discount prices. We are a well established British manufacturer of furniture with over 25 years of experience behind us. Operating from a purpose built factory situated in the heart of the West Midlands allows us to draw on the wealth of skills and knowledge provided by the local workforce in this area, with its traditional links to the furniture industry. So, unlike some imports, our furniture is built with care and attention by true craftsmen employing unrivalled quality standards and using only the finest raw materials. And do not forget – at the Adjustable Bed Factory you buy direct. Because we manufacture our own beds, we keep our costs down, so you can enjoy all the benefits of a luxury, hand built adjustable bed at a factory direct price. We truly believe you will not find a better bed at a better price!
What is involved in my home demonstration?
We know that choosing the right adjustable bed is an important decision – so we naturally offer you the opportunity of trying one in the privacy and comfort of your own home before making any purchase choice. Wherever you are in the UK, one of our trained, nationwide advisors will call by appointment, bringing a demonstration model for you to try. You can experience the various bed positions and even enjoy a relaxing massage! Our primary aim at this point is to make a full assessment of your needs and advise on which of our models will best suit you and your home. You will also get the chance to ask questions and choose and discuss colours, fabrics and optional extras. We will leave you with a quotation and, after that, the choice is entirely up to you.
Can I have family members present?
We actively encourage you to have a friend or family member present at the time of demonstration. This normally makes people feel more at ease and comfortable within their own home, all home demonstrations are without obligation so we like to make it as much of a pleasant experience as possible.
How long does my product take to be manufactured?
We aim to get your product to you as quickly as possible however, please bear in mind that we hand-build all of our beds to your requirements so can take 3-4 weeks for manufacture to be completed. We will contact you once your product is ready and arrange a suitable delivery date with you.
What do I do next?

You can contact us by completing our simple online form or call us for free on 0800 988 2898 for more information on any of our products and services.

Delivery

What do I do on the day of delivery?

Our installation engineers will call you on the morning of your delivery and advise you of an approximate time. All you need to do is be there, they will deliver, install and demonstrate the adjustable bed for you. Once complete they take away all the packaging and even your old bed if previously requested. All part of our complete service.

How long does it take to deliver?

Our range of bed are handmade to order, so the delivery time may vary. If you would like to know how long your bed will take to deliver, please call us free on 0800 988 2898 and a member of our customer service team will be able to help.

How much is delivery?

We offer free UK delivery.

Easy ways to pay

Do I have to pay VAT on my mobility item?

If you have a long-term illness or you’re disabled, you might not have to pay VAT on certain goods and services that you buy or bring into the UK. For more information visit the HM revenue and customs website or call us on 0800 988 2898

Payment Types

We offer 4 easy way to pay: Cash, Cheque, Credit or Debit Card or Finance

Finance Options

Flexible Payment: A repayment system that you control. Choose to make 24, 36 or 48 repayments – whichever suits you the best. You can reduce the repayment term at any time you wish.

Customer Service

I am having a problem regarding delivery

If you have a concern with the delivery of your furniture then we are here to help. Please call our friendly Customer Service Team on 0800 988 2898

I am having a problem with my bed

Contact our friendly Customer Service Team on 0800 988 2898 with the details of the problem you are experiencing. Should your query require a visit we will arrange for one of bed engineers to visit your home at a convenient time.

What is TrustPilot?

Trust Pilot is a nationally recognized and trusted review scheme for recording customer feedback. Upon purchase of your Adjustable Bed Factory product you will receive a feedback email from Trust Pilot. You will then be asked to rate The Adjustable Bed Factory for your experience. We then allow you to provide additional comments in a “Comment Box” where we encourage you to write more information that will be useful to improve our customer service.