Frequently Asked Questions

Here's a selection of our most frequently asked questions. Can't find the answer? Call our customer care team on 0800 988 2898 or use the live chat feature.

Why don't you display prices on your website?

As many of our products are made specifically to fit the individual customer, it is difficult for us to display prices, as we would not want to mislead anyone. We also offer a wide range of optional extras so no two of our products are exactly the same. This is why we offer a free no obligation home demonstration so you can experience the product first hand, discuss the benefits and choose your options to make the product your very own. For more information about pricing then contact us today for a free no obligation home demonstration where one of our trained advisors can give you a price for your Adjustable Bed Factory product.

Why don't you have a store?
What's involved with my home demonstration?
Can I have someone with me at the home demonstration?

Delivery

Is delivery included?
What happens to your old bed?
What do I do on the day of delivery?
How long does it take to deliver?
What do I do if I have problem regarding my delivery?

Adjustable Bed

What is a dual control adjustable bed?
Can I use any mattress with an adjustable bed?
Do adjustable beds need special sheets?
Does my bed come with a warranty?